10 Digit Dialing and Building Trust
Leaders add value when we intentionally take actions that build trust with those in our charge.
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11 Minutes Walking, Virtually?
Leaders still add value by creatively finding ways to connect with those they are leading using MBWA (Management by “Walking Around”).
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12 Donuts Raising and VBB (Very Bad Bosses)
Value isn’t added through fleeting gestures but rather a focus on providing opportunities to develop those we lead.
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