Joe McKendrick asks the question: is ‘management by walking around’ (MBWA) still possible when everything is digital and remote?
MBWA moves leaders outside closed office doors and closer to the pulse of the business. Prior to the pandemic, this technique was often accomplished by taking a short physical walk outside the office walls.
Today’s work environments might require even more intentionality to find ways to connect with our employees. While the pandemic disrupted the physical workplace, it also brought people together in new and creative ways.
Leaders can add value by taking the time to creatively find ways to connect with those they are leading. Sometimes that might still involve a physical walk. In other situations, it might involve a “virtual walk” with a jam board and webcams. Or it might just require going old-school and picking up our phones…to make a phone call.